Job Description – ERP Business Analyst

Summary

The ERP Business Analyst (BA) works collaboratively with the business users and the extended IT solution delivery team and is responsible for executing the activities associated with the continuous improvement of business processes and systems. The BA must analyze current needs, anticipate future needs and provide solutions for our operations, finance and sales teams in integrating various business operations into one platform. Primary activities include the analysis, design, and implementation of continuous improvement opportunities, enabled by NetSuite functionality and related integrated applications, as well as other business application opportunities.  The BA will engage a variety of stakeholders to understand their business needs and help identify and prioritize opportunities for improvement, aligning with the long-term business strategy.

Essential Functions

Continuous Improvement

1. Promotes the use of business processes using standard NetSuite functionality
2. Identifies and logs business improvement opportunities in consultation with the Business community
3. Participates in business process improvement and change sessions in support of process improvement initiatives
4. Facilitates and/or participates in process simulations and walk-throughs
5. Ensures appropriate documentation for all activities pertaining to process improvement and change management
6. Facilities the daily EDI management of data flow between NetSuite and external partners

Business Process Design and Activity Scripting

1. Performs unit and integration testing as well as develops related documentation
2. Works closely with business units to keep abreast of the larger business initiatives
3. Provide support to change agents on all process improvement; change management activities and documentation resulting from process improvement initiatives

Product Support and Training

1. Provide on-going assistance and training to business application users
2. Evaluate support needs and assist in the creation of user training materials

Process & Systems Integrity

1. Ensures process and systems integrity requirements are addressed
2. Participates in development of security roles profiles for processes within the area
3. Participates in security administration of Users and Roles, supporting internal job controls
4. Maintain System and Quality Documentation

Qualifications

1. A bachelor’s degree combined with at least 7+ year’s relevant business experience
2. A minimum of 5 years’ experience in the NetSuite technical analyst role
3. A minimum 5 years of experience with EDI customer and vendor support
4. A minimum of 2 full lifecycle implementations, preferably NetSuite
5. Knowledge of business processes, continuous improvement practices, methodologies and tools
6. Knowledge of NetSuite implementation methodology best practices
7. Broad understanding of the NetSuite ERP modules and key functionality, ERP, WMS, QM, PBCS
8. SuiteScript development and general configuration knowledge preferred
9. Proven experience collaborating with and integrating with 3rd parties, plug-ins and APIs
10. Working knowledge of cGMP, SOX 404 and FDA CFR Part 11 Compliance
11. Demonstrated analytical, interpersonal, and communication (written and verbal) skills
12. High level of flexibility, with strong abilities in time management and prioritization Detail oriented and well organized with the ability to work independently and under tight deadlines
13. Experience with EDI documents 850 (Purchase Order), 855 (Order Acknowledgement), 856 (Advance Shipping Notification), and 810 (Invoice) , etc.. working with TrueCommerce/SPS Commerce preferred
14. Experience with NetSuite integrations with 3^rd party apps, EDI, ETL tools, tax software, parcel shipment solutions
15. Experience with ANSI X.12, XML and cXML, and/or other data transmission formats, preferred

Work Environment
A.Physical activity of this position
1.Standing. Particularly for sustained periods of time.
2.Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
3.Grasping. Applying pressure to an object with the fingers and palm.
4.Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.
5.Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
6.Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
B.Physical requirements of this position
1.Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
C.Visual acuity requirements including color, depth perception, and field vision.
1.The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
D.Conditions the employee will be subject to in this position.
1.The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

To apply please submit resume

The Android Developer’s primary responsibility is the development and maintenance of Cedar’s Android apps.

Essential Functions

1. Writing high-quality, stable, maintainable, and well-tested Android apps.
2. Identify, debug, and resolve issues.
3. Collaborate with product managers and UI/UX designers on app features.
4. Collaborate with device developers on Bluetooth & Wi-Fi device interfaces.
5. Collaborate with back-end developers on API and IoT interfaces.
6. Perform other duties as assigned.

Qualifications

Required:

1. BS in Computer Science, Computer Engineering, or equivalent.
2. 4+ years of experience designing, building, and maintaining complex mobile apps on Android.
3. Experience working with RESTful APIs and JSON within Android apps.
4. Experience working with 3^rd party libraries.
5. Experience with mobile app testing and security.
6. Comfortable working with GIT for version control.
7. Good communication skills.

Preferred:

1. Experience working with Bluetooth Low Energy (BLE) integration.
2. Experience working with Bluetooth Classic integration.
3. Experience with CI/CD and Test-Driven Development.
4. Know how to publish apps to the Google Play Store.
5. Experience with Jira & Confluence.

Work Environment

A. The visual acuity requirements including color, depth perception, and field vision. (Please check only one)

• The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• The employee is required to have visual acuity to operate motor vehicles and/or heavy equipment.

B. The conditions the employee will be subject to in this position. (Please check all that apply)

• The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

To apply please submit resume

The Senior Embedded Software Engineer primary role is to evaluate camera hardware and software for camera and vision products.  This includes SoCs, sensors, and software, such as vision libraries.  In addition, the Senior Embedded Software Engineer is responsible for developing embedded system hardware and software for other Cedar product categories such as radar detectors and CB radios.

Essential Functions

1. Evaluate camera hardware and software for camera and vision products, then work with external partners to design into Cedar products.
2. Design embedded system hardware and firmware based on product requirements for consumer electronics devices.
3. Collaborate with software platform developers, app developers, and hardware engineers to optimize performance, features, cost and time to market.
4. Work with product management team on product specifications.
5. Responsible for designing and supporting a product through the entire life-cycle.
6. Analyze and enhance efficiency, stability and scalability of system resources
7. Perform other duties as assigned.

Qualifications

Required:

1. BS in Computer Science, Computer Engineering, or equivalent.
2. 7+ years of hands-on experience developing and troubleshooting embedded systems.
3. 3+ years of experience with embedded Linux including initial board bring-up and kernel modifications.
4. Solid programming experience in C, C++, and C#.
5. Experience with communication protocols such as RS232, SPI, I2C, ethernet, etc.
6. Experience with using software version control tools such as SVN or GIT.

Preferred:

1. Experience implementing Wi-Fi, Bluetooth Classic, and/or Bluetooth Low Energy.
2. Experience developing with ARM Cortex-A processors.
3. Experience with implementing USB interfaces on embedded systems
4. Experience with machine learning/artificial intelligence.

Work Environment

A. The visual acuity requirements including color, depth perception, and field vision. (Please check only one)

• The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• The employee is required to have visual acuity to operate motor vehicles and/or heavy equipment.

B. The conditions the employee will be subject to in this position. (Please check all that apply)

•  None. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

To apply please submit resume

Provide all facets of customer service for various electronic devices while using multiple systems (phone, CRM, help desk software, etc.) in accordance with work experience and skill set. Assist CCG and e-Commerce Management in achieving all customer advocacy and company promotional & revenue objectives.

DUTIES AND RESPONSIBILITIES:

1. Field email, Live Chat, phone, or social media inquiries on a wide variety of topics including order processing, product features and operation, complaint resolution, troubleshooting and repairs, billing questions, etc.

2. Assist customers with placing orders, refund requests, or exchanges.

3. Maintain documentation of customer inquiries and responses, plus any pertinent information, for future reference.

4. Recognize and take advantage of opportunities to upsell to better packages and/or newer products.

5. Engage in troubleshooting and set up repair orders accurately, as required. Provide customers with return instructions and standard repair times.  Upsell to expedited Premium Service.

6. Refer to training and product materials, service literature, or technical manuals to obtain necessary information to assist customers and independently resolve problems.

7. Responsible for maintaining a high level of professionalism with customers and coworkers, establishing a positive rapport and cooperative relationship.

8. Perform other special projects as directed by the department supervisor.

9. Perform other related duties as assigned.

EXPERIENCE AND QUALIFICATIONS:

High school diploma or equivalent; a minimum of 3 years customer service/inside sales experience using an on-line computer system or CRM in a high-volume department and demonstrated knowledge/experience with the operation of consumer electronics products; superior verbal and written communication skills; ability to multi-task and interface effectively with all types of customers and personnel; strong data entry skills and accuracy; professional demeanor; demonstrated effective conflict resolution skills; self-starter and the ability to work independently; excellent customer follow through; and fluency in a second language (Spanish) is preferred.

Work Environment

A. The visual acuity requirements including color, depth perception, and field vision. (Please check only one)

• The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• The employee is required to have visual acuity to operate motor vehicles and/or heavy equipment.

B. The conditions the employee will be subject to in this position. (Please check all that apply)

•  None. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

To apply please submit resume

The Test Software Developer’s primary responsibility is the development and maintenance of Cedar’s production test software that is used to automate the testing of Cedar’s devices in mass production.

Essential Functions

1. Writing high-quality, stable, maintainable, and well-tested software.
2. Identify, debug, and resolve issues.
3. Collaborate with QA & production on new requirements for testing and improvements to existing flow.
4. Collaborate with device developers on device specific test requirements.
5. Research and investigate new automation technologies.
6. Perform other duties as assigned.

Qualifications

Required:

1. BS in Computer Science, Computer Engineering, or equivalent.
2. 4+ years of experience designing, building, and maintaining test automation software.
3. Strong knowledge in .NET (C#, C/C++, Visual Basic)
4. Experience working with RESTful APIs and JSON using Postman and/or cURL.
5. Proven automation and manual testing experience with a methodical approach to driving automation and test strategies.
6. Strong analytical and debugging skills.
7. Show creativity and initiative to improve product test coverage, effectiveness, and efficiency.
8. Comfortable working with GIT for version control.
9. Good communication skills.

Optional:

1. Experience with Jira & Confluence.

Work Environment

1. The visual acuity requirements including color, depth perception, and field vision. (Please check only one)

___ The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

___ The employee is required to have visual acuity to operate motor vehicles and/or heavy equipment.

1. The conditions the employee will be subject to in this position. (Please check all that apply)

___ None. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

To apply please submit resume

Cedar Electronics empowers people to drive smarter and safer. You have an unique opportunity to be part of a team transforming the way we drive.

Reporting to the Director of the Drive Smarter Platform, the Application Architect will oversee the new development lifecycle of existing and future products. This includes reviewing product requirements, designing product architecture, and managing daily product development efforts. The Application Architect will manage complex interactions between business processes and technologies and translate product specifications into production-level applications.

Essential Functions

Individual tasks will vary depending on the type of technical support provided:

1. Provide and document technical vision and lead for the whole breadth of Applications Architecture and ensure solutions are evaluated; recommendations are made that are supportive of the overall vision of Application Architecture, and are scalable
2. Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
3. Lead the Architectural Review Board (ARB) for all solutions and provide a high level strawman for all solutions to be approved and implemented
4. Lead in determining solutions, planning, and implementation of architecture of the solutions front and Backend.
5. Work to set architectural standards and policies and assess the feasibility of architectural changes across the Drive Smart Application.
6. Demonstrate knowledge of DevOps tool chains and processes
7. Act as a Subject Matter Expert to the organization for CCL cloud end-to-end architecture, including AWS, and future providers, networking, provisioning, and management
8. Clearly and appropriately communicate application architecture solutions to the different teams.
9. Work with all members of IT as a single point of contact to advise on application architecture direction.
10. Review all technical specifications impacting or impacted by application architecture to ensure solutions are clearly understood and are in-line with the IT architecture vision.
11. Provide appropriate leadership in ensuring the standards, guidelines, and communications are created, maintained, and followed; creation of standards will be done in a timely manner as needed by the various departments within IT.
12. Provide a single source for review and approval of technology affecting the application architecture vision; work with vendors and conduct evaluations on various technologies and products for recommendation.
13. Develop a library of deployable and documented cloud design patterns, based on the CCL application portfolio, as a basis for deploying services to the cloud

Qualifications

1. Bachelor’s Degree in Computer Science, or any technical related degree is advantageous

1. Strong application development experience in designing highly scalable and available distributed systems
2. Experience in delivery of IT projects based on one of the Web technologies (Java, .Net, PHP, Python etc)
3. Strong design, development and architecture experience in Cloud Services, Micro Services, Web Services and hand-on experience AWS solutions.
4. Experience with RESTful Web Service development; Solid experience in architectural patterns, micro-services, messaging/event driven frameworks and enterprise databases in an agile environment
5. 6+ years of professional software development experience building complex software systems that have been successfully delivered to customers
6. 6+ years of professional experience in OOP, and TDD
7. 6+ years of professional experience contributing to the architecture and design of new and current systems
8. 6+ years of professional experience in the following technologies:
   1. Backend: NoSQL – Redis, MongoDB, DynamoDB
   2. Middleware: GraphQL, REST, AWS Services; IE: Lambda, REST, gateway, EC2
   3. Environments: Docker/NodeJS
   4. Terraform
   5. Github
9. Exceptional customer relationship skills including the ability to dive deep and discover true requirements, underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet timelines with optimal solutions
10. A high degree of comfort operating in a sometimes ambiguous, fast changing environment with rapid iteration cycles
11. Proven delivery of complex technical roadmaps and be detail oriented with excellent problem-solving abilities.
12. Experience with the Scrum and Agile methodology and experience working within and leading Agile teams
13. Excellent written and oral communication skills

Work Environment

1. Physical activity of this position.
   1. Manual Dexterity. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
   2. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.
   3. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
   4. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
2. Physical requirements of this position.
3. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
4. Visual acuity requirements including color, depth perception, and field vision.
5. The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
6. Conditions the employee will be subject to in this position.
7. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

To apply please submit resume

Cedar Electronics empowers people to drive smarter and safer. You have an unique opportunity to be part of a team transforming the way we drive.

We are looking for a dynamic individual with full-stack mobile development experience to join our team.  Reporting to the Director of Drive Smarter Platform, the Enterprise Architect, Mobile Apps and Services, has primary responsibility for the development and maintenance of Cedar Electronics’ software applications and supporting technical infrastructure. This individual will be responsible for making high-level design choices and decisions for Cedar Electronics’ mobile applications and back-end services. They will also be responsible for leading internal and external developers.  S/he will define solutions that implement business strategies and processes. S/he will also be instrumental in making decisions regarding platforms, languages, frameworks, libraries and tools. S/he also ensures that developers follow best practices, coding standards and technical requirements leveraging agile methodology.

This individual will communicate with key internal and external stakeholders in the context of technology planning and execution.

Essential Functions

• Understand, communicate, and enforce the company software architecture strategy
• Manage the design, development, and implementation of software solutions
• Collaborate with business stakeholders and product managers to translate business needs and requirements into technical requirements for software applications
• Guide the software development process through high-level decision making

• Define and document application architecture and design
• Coach and mentor software engineers, programmers, and other team members
• Create and maintain design and code standards
• Serve as a technical liaison among project managers, developers, and stakeholders
• Create overall project plans and track progress
• Provide guidance to device developers as pertains to architecture and interaction via Bluetooth & Wi-Fi device interfaces.
• Collaborate with back-end developers on API and IoT interfaces.

Qualifications

Required:

• Bachelor’s degree in computer science, computer engineering, information technology, software architecture, or related field
• Master’s degree in computer engineering preferred but not required
• 2-3 years of experience leading software development teams
• 4+ years of experience designing, building, and maintaining complex mobile apps on iOS (Swift) and/or Android (Kotlin). Prior experience with development using Java for Android and Objective-C for iOS desirable but not necessary.
• Experience working with RESTful APIs and JSON.
• Experience with Front-End application development using React
• Experience with Back-End application development using Node.js and Lambda
• Experience with databases: DynamoDB, DocumentDB, Mongo and MySQL
• Experience with AWS Services and Infrastructure
• Knowledge of object-oriented programming and software design patterns
• Familiarity with software build tools, such as Gradle
• Comfortable with software version control systems such as Git and CodeCommit
• Experience working with 3rd party libraries.
• Experience with mobile app testing and security.
• Familiarity with software delivery platforms, such as Atlassian’s Jira, and collaboration platforms like Confluence.
• Strong interpersonal communication skills
• Big-picture problem-solving skills

Preferred:

• Experience working with Bluetooth (Bluetooth Classic and Bluetooth Low Energy) devices within apps.

Work Environment

1. The visual acuity requirements including color, depth perception, and field vision. (Please check only one)

___ The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

___ The employee is required to have visual acuity to operate motor vehicles and/or heavy equipment.

1. The conditions the employee will be subject to in this position. (Please check all that apply)

___ None. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

To apply please submit resume

Cedar Electronics is seeking an Inventory Planning Analyst for our North American Purchasing team to support procurement and planning of manufacturing.  The inventory planner responsibilities include both demand forecasting/management and inventory planning. They will calculate and forecast inventory levels, project manufacturing orders and analyze the flow of work and materials to meet based on inventory targets.  Use of a demand planning/forecasting tools, inventory forecasting tools and organization skills are essential for success.  The Planner must be able to work well independently while contributing to the success of the team.

Roles and Responsibilities

1. Manage Demand Planning function for North American based production and Asian procured material
2. Maintain accurate supplier lead-times and logistics time within systems required to ensure on-time delivery
3. Manage day-to-day supply issues and resolution analze for demand plan impacts
4. Identify current and potential product shortages, develop and execute recovery, advise interested parties of status and recovery plans reporting and rationing
5. Plan manufacturing orders based on material requirements planning (MRP) and monitor the flow of material throughout the production cycle to meet inventory plan
6. Enter 3^rd party production orders and internal assembly orders based on planned inventory levels
7. Assist in the development, analysis and execution of the master inventory plan (12 rolling months)
8. Meet regularly with internal customers to identify issues early, while updating on actions to resolve
9. Maintain and update master files [items, vendors, etc.] including new item setup
10. Assist with set up of Bill of Materials (BOM)
11. Contribute to the completion of projects, manage own time to meet agreed targets, and develop plans for activities on own projects.
12. Analyze data and collaborate with Supply Chain team to determine and apply appropriate ordering, inventory, and replenishment policies
13. Coordinate the SIOP function by interacting with various cross functional teams while maintaining follow up action items and full reporting out function
14. All other duties as assigned

Required Skills

1. Must be detailed oriented, highly organized, and able to prioritize tasks on an ongoing basis
2. Ability to effectively manage competing priorities with attention to detail
3. Proficient with Microsoft Office
4. Strong organizational and prioritizing skills
5. Strong problem solving and creative thinking ability to effectively interface throughout organization to achieve desired customer service results
6. Analytical – ability to perform supply analysis to determine required actions
7. Makes timely and effective business decisions using sound judgement, take initiative without being prompted
8. Excellent communication skills, both written and oral, with internal stakeholders and suppliers
9. Flexibility to respond to changing market conditions and/or priorities

Experience & Background

1. Bachelor’s Degree in Business or a related discipline
2. 3-5 years professional experience in manufacturing planning, inventory control or materials planning role (or financial analysis role that includes inventory analysis)
3. Knowledge and experience with Sales, Inventory & Operations Planning
4. Strong understanding of MRP and supply chain software
5. Advanced computer skills, Excel experience mandatory
6. Outstanding planning and organizational skills
7. Extremely strong analytical and problem-solving skill
8. Familiarity with procurement metrics and data (such as lead times, EBQs etc.)
9. Electronics and Manufacturing Service (EMS) industry a plus
10. Knowledge of inventory planning terminology and statistical forecasting modeling
11. Experience in NetSuite preferred

Work Environment

1. The physical activity of this position.
   1. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
   2. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.
   3. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
   4. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
2. The physical requirements of this position.
   1. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
3. The visual acuity requirements including color, depth perception, and field vision.
   1. The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
4. The conditions the employee will be subject to in this position.
   1. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

To apply please submit resume